Free Shipping Australia wide on orders over $150

FAQ

Pricing

All prices are quoted in AUD

 

Price match guarantee

If you find the same product listed elsewhere in Australia for less, we will not only match the price but ship it to you for free.

Just contact us


Shipping

We ship with Australia Post with registered and express options.

All orders are dispatched within 24 hours on weekdays.

Orders over $150 qualify for free shipping.

We only ship to addresses within Australia.

 

Returns

We replace or refund items in accordance with Australian consumer protection law

We only replace or refund items if they are defective, damaged or do not perform as advertised. Unfortunately we cannot replace or refund an item if you have changed your mind.

Items must be returned in their original packaging within 30 days of purchase. Please contact us prior with your preference of replacement or refund and to ensure you are eligible. Upon receipt we will contact you to confirm the item has been received and process the return.

 

Pay then Play

Ever wanted to try out a piece of gear, at home through your own rig, with your own guitar, in your own time?

At Boutique Sounds, we know what it’s like trying to hear yourself over somebody else playing Stairway, under the close watch of a judgemental, high pressure salesperson.

That’s why we’ve introduced Play then Pay for selected products.

How it works:

  •  You sign up to the Play then Pay partial.ly plan via the link on the selected product's page.

  • A 5% deposit is paid upfront and the remaining balance is scheduled for 10 days later.

  • We ship the item

  • If you think it’s rocking, the remaining balance is charged 10 days following payment of the deposit

  • If you’re not vibing it, the remaining balance will be paused, and cancelled upon safe return of the item.

 

full terms and conditions available here